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Tell us the product, the quantity and the market. Replies come from the sales desk within one working day, Mon–Sat, 08:30–18:00 (GMT+8).
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WhatsApp +86 157 1277 1285 — start a chat. WeChat available on request.
Visits by appointment, two weeks' notice.
Replies outside hours land the next morning.
Questions buyers ask first
Straight answers, no sales padding. If your question is not here, ask it directly — one working day, one reply.
What is your minimum order quantity?
500 pieces per SKU for brushes and sets, 1,000 pieces for metal and silicone tools, 2,000 pieces for sponges. Sample quantities below MOQ are accepted for approval.
How long does a sample take?
A pre-production sample is built on the production line in 12 days from an approved spec, plus courier time. Simple modifications on an existing mould can be faster.
Can you produce under our own brand?
Yes. Private label is most of what we ship: logo on the handle or ferrule, printed pouch, custom colour, retail box with your artwork. We do not put our own mark on your product.
Which certificates can you provide?
ISO 9001:2015 for the site, BSCI social audit, and material declarations for FDA and REACH/RoHS on request. Test reports are issued per batch by a third-party lab.
How are payments handled?
Terms are set on the proforma invoice and confirmed before production. We work with T/T and L/C at sight; the exact split is agreed per order rather than published.
Can we visit the factory or send an inspector?
Yes. Visits in Qingdao need about two weeks' notice. Third-party inspection (SGS, BV, TÜV) is welcome and we will hold shipment until it is signed off.